We are currently utilising Smartlook to ensure the recently released MyACEM platform, is performing as expected. The Smartlook platform allows for the collection of data for statistical and analytical purposes. This will only be used to identify and assist users "in difficulty" or unable to access functions or where an "error" message is generated. Smartlook does not capture any data external to your interactions with the new MyACEM platform. If you are not currently using the new platform, then no data will be captured.